Terms of Use

1. About these terms

These Terms of Use ("Terms") govern your access to and use of the IRX Medical website at irxmed.co.uk and any purchases made through it. By using this website you agree to these Terms. If you do not agree, please do not use this website.

IRX Medical is a UK-based distributor of clinical radiation protection equipment. References to "we", "us", or "our" mean IRX Medical.

2. Use of this website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of any third party, does not transmit unsolicited advertising or promotional material, does not knowingly introduce malicious software, and does not attempt to gain unauthorised access to any part of the website, server, or database.

We reserve the right to suspend or terminate access to this website at any time without notice if we believe these Terms have been breached.

3. Products and product information

All products sold through this website are intended for use by trained healthcare professionals and qualified practitioners. Product descriptions, specifications, and images are provided for informational purposes and are as accurate as reasonably practicable.

Radiation protection equipment must be selected, used, and maintained in accordance with applicable UK legislation, including the Ionising Radiations Regulations 2017 (IRR17) and any relevant employer risk assessments. It is the responsibility of the purchaser to ensure products are appropriate for their intended clinical use.

4. Orders and contract formation

Placing an order on this website constitutes an offer to purchase. A contract is formed only when we confirm acceptance of your order by email. We reserve the right to decline any order, including where a product is out of stock, where pricing errors have occurred, or where we are unable to verify payment.

Prices are displayed in pounds sterling (GBP). IRX Medical is not currently VAT registered. Prices are subject to change without notice, but changes will not affect orders already confirmed.

5. Payment

Payment is processed securely via Stripe. We accept major credit and debit cards. By providing payment details you confirm that you are authorised to use the payment method. We do not store card details on our servers.

6. Prescription glazing orders

Orders for prescription lead glasses are made-to-order and are non-returnable once glazing has commenced, unless the product is defective or does not match the confirmed prescription. You are responsible for providing an accurate, valid optical prescription. We accept no liability for errors arising from an incorrect prescription supplied by you.

7. Returns and cancellations

For stock (non-prescription) items, you have the right to cancel your order within 14 days of receipt under the Consumer Contracts Regulations 2013, provided the goods are returned unused, in their original packaging, and in a resaleable condition. Return postage costs are the responsibility of the customer unless the item is defective.

Made-to-order and prescription items are exempt from the standard 14-day right of cancellation once production has commenced, in accordance with Regulation 28(1)(b) of the Consumer Contracts Regulations 2013.

To initiate a return or cancellation, please contact us at info@irxmed.co.uk before returning any goods.

8. Intellectual property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of IRX Medical or its licensors and is protected by UK and international copyright law. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Brand names and logos of third-party manufacturers (including Ray-Ban, Oakley, Nike, and Phillips Safety) are the property of their respective owners and are used for identification purposes only.

9. Limitation of liability

To the fullest extent permitted by law, IRX Medical shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or any products purchased through it. Our total liability for any claim arising from a purchase shall not exceed the price paid for the relevant product.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

10. Third-party links

This website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these terms

We may update these Terms from time to time. The date at the top of this page reflects when they were last revised. Continued use of this website after changes are posted constitutes acceptance of the updated Terms.

13. Contact

If you have any questions about these Terms, please contact us at info@irxmed.co.uk. For information on how we handle your personal data, please see our Privacy Policy at irxmed.co.uk/privacy.